Support
Help with installation, delivery and a failed workflow.
Updated 22 October 2026
Start with the guide
Read the step-by-step guides for installation, real screenshots and worked examples. Test with samples and review outputs in the intended application before production.
Payment or billing question
For a charge, receipt or payment-method question, use Paddle buyer support. For a missing ZIP, lost recovery code, installation or product error, contact Perunlight below. For a refund request, follow the 30-day request instructions.
Software and download support
Email mitcaslis@gmail.com with the product, version, operating system, steps and exact error. Send a synthetic example where possible. No support response time is promised.
Purchase recovery
Keep the private recovery code shown before payment. If it is lost after purchase, contact support with a transaction or receipt identifier for verified-owner recovery. Do not send full card numbers, credentials or private client files.